Privacy Policy

1. Introduction

This Privacy Policy explains how Ersta Cleaning Solutions Ltd ("we", "our", or "us") collects, uses, and protects information provided by you ("the user") when you visit or interact with our website. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and in compliance with applicable data protection laws.

2. Information We Collect

We may collect the following types of information:

Personal Information such as your name, email address, phone number, and address when you contact us or request a service.

Usage Data including your IP address, browser type, and pages visited to help us improve website performance.

Cookies and Tracking Technologies used to enhance your browsing experience and analyze website traffic.

3. How We Use Your Data

Your information is used to:

Provide and manage our cleaning services.

Respond to enquiries and customer support requests.

Improve our website and service offerings.

Send updates, promotions, or service-related communications (only when consent is given).

We do not sell, rent, or trade your personal data with third parties.

4. Data Storage and Security

We store your data securely using industry-standard measures to prevent unauthorized access, disclosure, or misuse. Access to your information is restricted to authorized personnel only.

5. Your Rights

You have the right to:

Request access to the personal data we hold about you.

Request correction or deletion of inaccurate or outdated information.

Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us directly via our website or email.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Ersta Cleaning Solutions Ltd
Email: info@erstacleaningsolutionsltd.co.uk
Address: Banbury, Oxfordshire, United Kingdom